2026-10-16T08:43:12Z https://data.mendeley.com/oai

oai:data.mendeley.com/k7pck5hmcm.1 2025-09-30T13:32:39Z

Vega, Jessica Cicilia H&M Indonesia_Google Play Store Review Dataset Mendeley Data This dataset contains 1,975 customer reviews of H&M application from 2020 until first quarter of 2025, collected through web scraping from the Google Play Store. The data was gathered to analyze preferences and factors influencing customer satisfaction, aiming to provide strategic recommendations for H&M. This dataset can be used for research in application optimization based on customer preference. Customer Satisfaction Study Fashion Industry Commerce Sagala, Ribka Laura Immanuela Legawa, Baby Viola Barley Soeria Karta Karmagatri, Mulyani Dataset doi:10.17632/k7pck5hmcm.1 oai:data.mendeley.com/k7pck5hmcm.1 Creative Commons Attribution 4.0 International http://creativecommons.org/licenses/by/4.0 https://data.mendeley.com/datasets/k7pck5hmcm 2025-09-30T13:32:39Z