AgriBank users reviews from Web

Published: 8 January 2021| Version 2 | DOI: 10.17632/8r4gmbvn8b.2
Contributors:
Andrei Plotnikov,
,
,
,

Description

The Dataset contains collected reviews (N=10441) about Russian Agricultural Bank (https://www.banki.ru/services/responses/list/) (2006-2020 period). In the Dataset included only those reviews that contain ratings, reviews without ratings were ignored. 'Responses_header' and 'responses_message' columns are translated text from Russian to English via the Google translator API. 'r_v_c_4' are clusters by features are 'raiting_summary_normal', 'responses_rating_grade', 'views', 'comments'; numbers indicate the optimal number of clusters. Acknowledgments The reported study was funded by RFBR, project number 20-310-70042.

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Steps to reproduce

1. Parsing data (beautifulsopup package) 2. text analizing (textstat package) 2. translating header and responses (API google translator) 3. standardizing data (sklearn.preprocessing import StandardScaler) 4. clustering (scikit-learn package) All packages in Ptyhon

Categories

Reputation Communication, Corporate Reputation, Firm Reputation

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