SRI Call Centre Dataset

Description

Call Centre methodology is based on a structured process, where building representatives are guided through a short checklist to evaluate the smart readiness of their buildings. The methodology was developed under the EU-funded Smart Square project and is designed to enable quick self-assessments typically completed in under 10 minutes using the simplified Method A of the SRI framework. By offering a practical and time-efficient alternative, this approach helps make SRI assessments more scalable and accessible, especially for small and less complex buildings.

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