User Reviews of BCA Mobile App from Google Play Store (June 2023 - May 2024)
Published: 14 June 2024| Version 1 | DOI: 10.17632/kgr7x9vs9v.1
Contributor:
Martinus Juan PrasetyoDescription
This dataset comprises 26,261 user reviews of the BCA Mobile app collected from the Google Play Store between June 1, 2023, and May 31, 2024. Each review includes the user's name, the rating they provided (ranging from 1 to 5 stars), the timestamp of when the review was created, and the text content of the review. The dataset is in Indonesian and focuses on feedback from users in Indonesia. This data can be used to perform sentiment analysis, understand user experiences, identify common issues, and assess the overall performance of the BCA Mobile app during the specified timeframe. The reviews are sorted based on the newest first, providing the latest feedback at the top.
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Categories
Data Science, Natural Language Processing, Performance Evaluation, Feedback, Text Mining, User Experience, Sentiment Analysis