Research Questionnaire

Description

This is the result of a research questionnaire that analyzes how gamification elements such as rewards, levels, and points affect three main aspects of Self-Determination Theory (SDT), namely autonomy, competence, and relatedness. These three aspects affect intrinsic motivation which then affects satisfaction and continuance intention in using digital banking applications. Meanwhile, satisfaction and continuance intention are also influenced by confirmation and perceived usefulness. We distributed questionnaires digitally and analyzed data from users in Indonesia who had used digital banking applications. We have received a total of 415 questionnaire answers from users with a time span of about 3 months.

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