Semester Plan Registration Application Benefit Measurement by Customer Satisfaction Questionnaire Dataset of Private University in Indonesia

Description

This dataset contains anonymized survey responses collected from private university students to evaluate their satisfaction with Semester Plan Registration Application. The dataset was developed to provide reusable research data for studying students' experiences and satisfaction with digital services in a higher education environment. The dataset contains individual-level survey responses together with non-identifying respondent characteristics and application-related information. Dataset values mostly in Bahasa Indonesia, translation is needed for research purpose for non-Indonesian. The dataset is intended to support further research on student digital experience, information systems, application satisfaction, usability, service quality, and related topics in system or application quality evaluation (ISO/IEC 25010).

Steps to reproduce

1. Download NEKSUS Semester Plan Registration Benefit Measurement Questionnaire vs1.2 (cleansed).csv 2. Review NEKSUS Semester Plan Registration Benefit Measurement Data Dictionary vs1.0.xlsx 3. Review the original questionnaire in FM-BINUS-AE-FSM-255R0 Kuesioner Survey NEKSUS Semester Plan_20 Feb 2025.xlsx 4. Review the README - NEKSUS Semester Plan Benefit Measurement vs1.0.pdf 5. Use the original survey items for statistical analysis. 6. Apply the documented formulas and classification criteria for derived measures. 7. Compare the resulting descriptive statistics with those reported in the associated publication.

Institutions

• Binus University

  Jakarta, Jakarta

Categories

Licence