Data for: Data on Post Bank customer reviews from Web

Published: 11 June 2020| Version 3 | DOI: 10.17632/rfkh49b6s5.3
Andrei Plotnikov, Alexey Shcheludyakov, Vadim Cherdantsev, Igor Zagoruiko,


The xls document describes a set of 16659 customer reviews from the Internet regarding the Post Bank. The website acted as a data source. We compiled the dataset to monitor the level of trust of bank customers in its banking service. The data presents text reviews for 2013 - 2019 and includes, with or without ratings.


Steps to reproduce

Data collected using the Beautiful Soup package is a Python library for pulling data out of HTML and XML files. Data collected from the authoritative site


Corporate Reputation, Firm Reputation