Data for: Data on Post Bank customer reviews from Web
Published: 11 June 2020| Version 3 | DOI: 10.17632/rfkh49b6s5.3
Contributors:
Andrei Plotnikov, Alexey Shcheludyakov, Vadim Cherdantsev, Igor Zagoruiko, Description
The xls document describes a set of 16659 customer reviews from the Internet regarding the Post Bank. The website banki.ru acted as a data source. We compiled the dataset to monitor the level of trust of bank customers in its banking service. The data presents text reviews for 2013 - 2019 and includes, with or without ratings.
Files
Steps to reproduce
Data collected using the Beautiful Soup package is a Python library for pulling data out of HTML and XML files. Data collected from the authoritative site banki.ru
Categories
Corporate Reputation, Firm Reputation