Transcript data for articles to be published in the Heliyon journal
Description
This data set comprises transcripts from field interviews conducted with various stakeholders in Sumedang Regency, Indonesia. The interviews aimed to gather insights into the implementation of digital transformation of public services at the Sumedang Regency Public Service Mall (MPP). The data highlights the challenges, strategies, and outcomes associated with this transformation, providing valuable information for understanding the impact and effectiveness of digital initiatives in public service delivery.
Files
Steps to reproduce
1. Create an interview guide with open-ended questions focusing on TEF dimensions. 2. Identify and list stakeholders to be interviewed who are involved in the implementation of digital transformation of public services. 3. Contact stakeholders to schedule interviews. 4. Conduct semi-structured interviews with stakeholders and record the interviews (with consent) and take detailed notes. 5. Transcribe the recorded interviews verbatim using transcription software and revise manually. 6. Provide transcription reflection to explain relevant meanings discussed during the interview.