Service Quality in Tourism & Hospitality
Published: 13 April 2023| Version 1 | DOI: 10.17632/rz8jzx2fdk.1
Service Quality refers to the Servqual model. It classifies the elements or components of service quality known as the five critical service quality dimensions.
Steps to reproduce
Method: qualitative, quantitative, mixed mode, SAS/SAT software, Content Analysis, SEM, SPSS, and AHP
Tourism, Hospitality, Quality of Service, Hospitality Management, Hotel Service Quality, Food Tourism, Performative Tourism, Meat Quality, Business Service, Impacts of Tourism