CSR Beliefs of bank customers

Published: 2 December 2024| Version 1 | DOI: 10.17632/txcwh85rj7.1
Contributor:
Nathalie Pena-Garcia

Description

The database conttains anonymized survThe database contains anonymized survey data collected for the research study titled "The Effect of CSR Beliefs among Bank Customers during Difficult Economic Times." The dataset includes responses from banking customers in five countries: the United States, Spain, Mexico, Brazil, and Argentina, who reported being aware of CSR initiatives by their banks. The survey was conducted to analyze the relationships between perceived CSR motives, CSR beliefs, and customer outcomes such as trust, commitment, attitudes, and skepticism during the economic crisis caused by the COVID-19 pandemic.ey data collected for the research study titled "The Effect of CSR Beliefs among Bank Customers during Difficult Economic Times." The dataset includes responses from banking customers in five countries: the United States, Spain, Mexico, Brazil, and Argentina, who reported being aware of CSR initiatives by their banks. The survey was conducted to analyze the relationships between perceived CSR motives, CSR beliefs, and customer outcomes such as trust, commitment, attitudes, and skepticism during the economic crisis caused by the COVID-19 pandemic.

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Institutions

Colegio de Estudios Superiores de Administracion, Pontificia Universidad Javeriana

Categories

Attitude and Beliefs, Consumer Belief, Corporate Social Responsibility Committee

Licence