WhatsApp Effectiveness measure

Published: 29 August 2023| Version 2 | DOI: 10.17632/tycj43cfnk.2
Tshepo Rabotapi,


This dataset captures valuable information about student engagement, belonging, and interaction within university settings through WhatsApp groups. The data aims to shed light on the impact of digital communication platforms on students' academic experiences, social integration, and overall well-being. The dataset is organized into several tables, each providing specific insights into different aspects of student engagement and participation. The data was collected from 2022 first entering students after a period of time interacting on whatsapp.


Steps to reproduce

As first year entrants registered online from their homes, they were sent links to join WhatsApp groups administered by campus educational technologist. The administrator then allowed students to interact with each other to find directions to various off campus residences, best times and best ways to travel, and demystify perceptions of higher education spaces. Time and time the administrator would step in to keep the group in check, teach about digital literacies, and give announcements about the university. This allowed other psychosocial support departments to also make announcements and let themselves known to first year students. A year later a questionnaire crafted based on academic elements the academic dropout wheel by Naaman(2021) and sent to the group via the whatsapp groups. after 20% of the total cohort answered, the form was closed for analysys.


Walter Sisulu University


Social Sciences