Digital Adoption by Enterprises in Malaysian Industrial Sectors During COVID-19 Pandemic: Survey Data

Published: 28-05-2021| Version 1 | DOI: 10.17632/xrh8ssskjb.1
Suriyani Muhamad


This article presents data on digital adoption by enterprises in Malaysian industrial sectors during the COVID-19 pandemic. The data were collected during the periods of Conditional Movement Control Order (CMCO) and Recovery Movement Control Order (RMCO) from October 11 to December 31, 2020. Data collection was completed through an online questionnaire survey conducted among a sample of 432 enterprises from four industrial sectors, namely services, retail, manufacturing, and tourism, in all states in Malaysia. The sample was selected using cluster and systematic random sampling. The questionnaire asked respondents to state whether they used the Internet, computers, phones, web sites, e-payment, and e-commerce to complete their activities relating to finance, production and operations, human resource management, and marketing. The data show the extent of digital adoption by Malaysian enterprises during the pandemic in comparison to the situation before the pandemic. The data may be of use to other similar researchers as comparison and to policy makers as guides in devising related policies.