AIRBNB AND HOTEL HOSTING SERVICES
Published: 3 December 2021| Version 1 | DOI: 10.17632/4f5njh3sbt.1
Contributor:
Luciano Trentin
Description
The data collection instrument examines hosting services (attendance, installation, reliability, service, and value), customer satisfaction, and loyalty. The instrument was answered by 645 users across the Brazilian territory, being collected by accessibility and convenience.
Files
Steps to reproduce
The data collection instrument examines hosting services (attendance, installation, reliability, service, and value), customer satisfaction, and loyalty. The instrument was answered by 645 users across the Brazilian territory, being collected by accessibility and convenience. Confirmatory factor analysis and structural equation modeling were used for data treatment and analysis.
Institutions
Universidade Regional de Blumenau
Categories
Internet Hosting Service