AIRBNB AND HOTEL HOSTING SERVICES

Published: 3 December 2021| Version 1 | DOI: 10.17632/4f5njh3sbt.1
Contributor:
Luciano Trentin

Description

The data collection instrument examines hosting services (attendance, installation, reliability, service, and value), customer satisfaction, and loyalty. The instrument was answered by 645 users across the Brazilian territory, being collected by accessibility and convenience.

Files

Steps to reproduce

The data collection instrument examines hosting services (attendance, installation, reliability, service, and value), customer satisfaction, and loyalty. The instrument was answered by 645 users across the Brazilian territory, being collected by accessibility and convenience. Confirmatory factor analysis and structural equation modeling were used for data treatment and analysis.

Institutions

Universidade Regional de Blumenau

Categories

Internet Hosting Service

Licence