IT Incidents

Published: 1 August 2024| Version 1 | DOI: 10.17632/7pfzrjpct7.1
Contributor:
Andrew Mutuku

Description

For the sake of this repository, data have been stripped out of any sensitive information and anonymized (encrypted). In the original solution we worked on a full dataset without any encryptions.

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Categories

Information Technology, Critical Incident Technique, Class Imbalance

Related Links

Article
https://github.com/gabrielpreda/Support-Tickets-Classification
is source of this dataset

Licence