Customer Experience across Touchpoints along the Customer Journey
Published: 4 February 2022| Version 1 | DOI: 10.17632/8kgkdpx4mn.1
Contributors:
Juan Bustamante, Description
These data were used for the paper: Customer Experience across Touchpoints along the Customer Journey.
Files
Steps to reproduce
Data extracted from Foursquare and Twitter. The data extraction and denoising algorithms are shown. Various algorithms for classification tasks in text analysis are then shown.
Institutions
Escuela Superior Politecnica del Litoral Escuela de Posgrado en Administracion de Empresas, Universidad Autonoma de Madrid, Escuela Superior Politecnica del Litoral
Categories
Machine Learning, Text Mining