Quality in Additive Manufacturing Services

Description

This dataset supports an ongoing study developing and validating AM-SERVQUAL for additive manufacturing services. It examines the relationships among AM Service Quality, Technical Outcome Quality, Perceived Value, Customer Satisfaction, and Behavioral Intentions. Data were collected through a structured questionnaire containing respondent profile questions and 36 five-point Likert-scale items. The dataset can support reliability, validity, factor analysis, and structural equation modeling. As the associated manuscript is still under preparation, no final inferential findings are reported at this stage.

Institutions

• University of Tabuk

  Tabuk Region, Tabuk

Categories

Licence