New Data set of Technology Adoption in NBFC

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The study analyzes data collected from customers of various non-banking financial companies (NBFCs) across India to explore factors influencing digital technology adoption. Using the Unified Theory of Acceptance and Use of Technology (UTAUT) framework, it examines effort expectancy, facilitating conditions, and social influence. Methodologies include Exploratory and Confirmatory Factor Analysis (EFA & CFA) and Structural Equation Modelling (SEM). The findings highlight the strategic role of digital technology in enhancing service delivery, promoting financial inclusion, and maintaining competitiveness in the NBFC sector.

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