Supplementary data for AI apology formality and rebooking intention in autonomous vehicle service failure

Published: 21 May 2026| Version 1 | DOI: 10.17632/bxbw574dyp.1
Contributor:
Mehnaz Mehnaz

Description

This dataset contains the web appendix and supplementary materials supporting the study on AI apology formality, perceived appropriateness, social context, and rebooking intention following autonomous vehicle service failure.

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Categories

Transport, Artificial Intelligence, Marketing, Retail Consumer Behavior

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