SERVANT LEADERSHIP AND ORGANIZATIONAL PERFORMANCE SYSTEMATIC LITERATURE REVIEW STUDY
Description
Research on servant leadership is interesting to study because it involves virtue, ethics, morals, and ideal leadership. The results of the discussion of scientists gave birth to the type of leadership in organizational theory that developed. Scholars debate the theory of servant leadership in an organizational context. The main concern is considered suitable, worthy, and valuable for organizational success because the characteristics of servant leadership focus on listening, empathy, healing, awareness, persuasion, conceptualization, foresight, openness, commitment to growth, and building community, which are prerequisites for organizational progress and success. The purpose of this study is to identify servant leadership theory based on empirical studies, involving population and sample sizes, the results of which show its influence on organizational goals. The analysis method uses a Systematic Literature Review (SLR) to assess how it works, its implementation, and its influence on organizational dynamics and performance. The process of skinning from the population to the end of 35 studies in empirical studies revealed servant leadership theory: generally accepted in the organizational context; able to improve organizational performance; not suitable to be practiced in certain fields; and can contribute to organizational goals and shared success. This study contributes to the methodology of the SLR approach to organization and leadership, highlighting and mapping the influence and workings of servant leadership by looking at new research topics.