OEM Connected-Car App Reviews Dataset: Google Play User Feedback from 21 Automotive Companion Apps, 2018–2026

Description

This dataset contains 24,103 Google Play user reviews collected from 21 connected-car / automotive OEM companion applications between 2018 and 2026. Each record represents one app review and includes metadata such as the app or brand name, Google Play URL, package ID, reviewer information, review text, star rating, thumbs-up count, review date, app version, and language. The dataset is primarily textual and rating-based, making it suitable for empirical studies on mobile app user experience, complaint detection, sentiment analysis, service quality issues, dissatisfaction monitoring, and comparative analysis of connected-car digital services across automotive brands.

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