Airline chatbot

Published: 3 July 2026| Version 1 | DOI: 10.17632/gk88tjdv9n.1
Contributor:
Shajeer Sainudeen Sainudeen

Description

This data is related to our study titled "Human- AI Chatbot Interactions in Airline Service Context: Emotional and Relational Pathways to Value Co-destruction". It was collected from Airline passengers in India.

Files

Steps to reproduce

Data were collected through an online questionnaire distributed through professional networks, travel communities, and social media platforms commonly used by airline passengers.

Institutions

Categories

Marketing

Licence