Replication Data for: Exploring the impact of logistics service quality on customer satisfaction, trust and loyalty in bus transport
Published: 1 October 2024| Version 1 | DOI: 10.17632/kr78r8t7dx.1
Contributor:
RAKSMEY SANNDescription
This dataset includes replication data for the paper: "Sann, R., Pimpohnsakun, P. and Booncharoen, P. (2024), "Exploring the impact of logistics service quality on customer satisfaction, trust and loyalty in bus transport", International Journal of Quality and Service Sciences, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/IJQSS-07-2023-0110"
Files
Steps to reproduce
Details are in the paper.
Institutions
- Khon Kaen University Faculty of Business Administration and Accountancy
Categories
Structural Equation Modeling, Quality of Service, Logistics, Mulitvariate Partial Least Squares Regression, Trust, Customer Loyalty, Consumer Satisfaction