Replication Data for: Exploring the impact of logistics service quality on customer satisfaction, trust and loyalty in bus transport
Published: 1 October 2024| Version 1 | DOI: 10.17632/kr78r8t7dx.1
Contributor:
RAKSMEY SANNDescription
This dataset includes replication data for the paper: "Sann, R., Pimpohnsakun, P. and Booncharoen, P. (2024), "Exploring the impact of logistics service quality on customer satisfaction, trust and loyalty in bus transport", International Journal of Quality and Service Sciences, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/IJQSS-07-2023-0110"
Files
Steps to reproduce
Details are in the paper.
Institutions
Khon Kaen University Faculty of Business Administration and Accountancy
Categories
Structural Equation Modeling, Quality of Service, Logistics, Mulitvariate Partial Least Squares Regression, Trust, Customer Loyalty, Consumer Satisfaction