Replication Data for: Exploring the impact of logistics service quality on customer satisfaction, trust and loyalty in bus transport

Published: 1 October 2024| Version 1 | DOI: 10.17632/kr78r8t7dx.1
Contributor:
RAKSMEY SANN

Description

This dataset includes replication data for the paper: "Sann, R., Pimpohnsakun, P. and Booncharoen, P. (2024), "Exploring the impact of logistics service quality on customer satisfaction, trust and loyalty in bus transport", International Journal of Quality and Service Sciences, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/IJQSS-07-2023-0110"

Files

Steps to reproduce

Details are in the paper.

Institutions

Khon Kaen University Faculty of Business Administration and Accountancy

Categories

Structural Equation Modeling, Quality of Service, Logistics, Mulitvariate Partial Least Squares Regression, Trust, Customer Loyalty, Consumer Satisfaction

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