Dataset on AI Characteristics, Trust, and Continuance Intention among Users of AI-Enabled Mobile Banking in Vietnam

Description

This dataset contains 622 valid observations from users with prior experience of AI-enabled features in mobile banking applications in Vietnam. It includes five demographic variables and 22 measurement items covering six constructs: perceived intelligence (INT), perceived anthropomorphism (ANT), confirmation (CFI), perceived usefulness (USE), trust (TRU), and continuance intention (CON).

Steps to reproduce

The dataset is provided as a compressed ZIP archive containing three files: “Data-AI-CON.csv”, which contains the anonymized numerical survey data; “Codebook.docx”, which provides variable names, labels, and coding information; and “Questionnaire.docx”, which contains the demographic questions and measurement items used for data collection.

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