Replication Data for: Online Complaint Behavior and Resolution in Hotels: Do Tripographics Factors Matter?

Published: 12 April 2024| Version 1 | DOI: 10.17632/ynpbv98csk.1
Contributor:
RAKSMEY SANN

Description

This dataset includes replication data for the paper "Raksmey Sann, Chi-Ting Chen, Shu-Yi Liaw & Pei-Chun Lai (11 Apr 2024): Online complaint behaviour and resolution in hotels: do tripographics factors matter?, Anatolia, DOI: 10.1080/13032917.2024.2340979 To link to this article: https://doi.org/10.1080/13032917.2024.2340979”.

Files

Institutions

Khon Kaen University Faculty of Business Administration and Accountancy

Categories

Tourism, Multivariate Analysis, Travel Behavior, Analysis of Variance, Online Discussion, Consumer Dissatisfaction, Consumer Satisfaction, Hotel Service Quality, Behavior Change

Related Links

Article
https://doi.org/10.1080/13032917.2024.2340979
is related to this dataset

Licence