Critical success factors Fintech Vietnam
Description
Fintech Evaluating CSFs in Vietnam, comparisons made between the results of the proposed method and other Multi-Criteria Decision Making (MCDM) methods, confirm the accuracy of the proposed method in solving the fintech success factors evaluation problem.
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This study is the first to propose an innovative extended approach based on the Combined Compromise Solution (CoCoSo) and Interval-Valued Intuitionistic Fuzzy Set (IVIFS) models — IVIF Combined Compromise Solution (IVIF-CoCoSo) — to rank and evaluate sustainable fintech success factors in the Vietnamese Fintech sector. Using the IVIF-CoCoSo approach to rank, model, and evaluate five success factors (based on experts’ opinions) that help achieve a sustainable financial technology business, the study’s results show that agility, security, and innovative success factors are the most significant factors of success in Vietnam’s fintech sector. The study’s findings, and comparisons made between the results of the proposed method and other Multi-Criteria Decision Making (MCDM) methods, confirm the accuracy of the proposed method in solving the fintech success factors evaluation problem.