Journal of Business Research

The results of an experiment and an online survey show that CSR-based consumer-company identification, which is based on the perception that consumer and company share the same values of social and environmental responsibility, effectively protected consumers’ attitudes against counterattitudinal information. However, this only showed when the negative information was unrelated to CSR. The protective effect of CSR-based C-C identification on attitudes toward the company was suspended when identified consumers learned about a transgression in the domain of CSR. And worse than that, as shown using the example of Volkswagen’s emissions scandal, loyal customers who initially identified with the automaker because of the alleged eco-friendliness of its cars were seriously inclined to punish VW. This is because they felt betrayed as the very values on which their identification was based had been violated. This state of disidentification turned out to be the key mediator for customers’ intention to punish the company.

citation and altmetric data on TCR and non-TCR articles

This data is about antecedents of social entrepreneurship

Our data are mainly from two datasets compiled by the National Bureau of Statistics of China and one dataset we compiled. Industry-related variables are from the Chinese Industrial Enterprises Database, a longitudinal micro-level database based on annual surveys of manufacturing, mining, and construction firms with at least five million yuan in annual sales. This database is the most comprehensive source of information on industrial firms and has been used by some leading academic papers (e.g., Hsieh and Klenow, 2009; Song et al., 2011) . In this study, we focus on the manufacturing sector and construct a panel dataset for 30 industries in 268 cities during 1998–2009. City-related control variables are mainly from the Statistical Bulletin for each city, China City Statistical Yearbook, and Statistical Yearbook for each province. These sources are the most comprehensive statistics on the social and economic development of Chinese prefectural cities. Statistics include, for example, GDP, government expenditure, population, employment, and education. Politician profile data are compiled from www.people.cn, XinhuaNet, and Baidu Encyclopedia . The data contain the names of the municipal party committee secretary and the mayor of 268 cities during 1998–2009. The data also contain the previous position of each secretary and mayor. The data are cross-checked with other sources to ensure quality.

This model is a computational agent-based laboratory, implemented in Netlogo language. The file (.nlogo extension) includes the model interface, an information guide, and the code. The model can be simulated using different configurations of model's parameters through Netlogo 5.3.1

Social entrepreneurship

Previous research discussed how consumers form relationships with their possessions and pursue identity goals such as approaching desired selves and self-augmentation or avoiding undesired selves and self-diminishment . However, previous research has left a gap in our understanding of consumers’ self-object relationships by neglecting to explore firstly consumers’ different attachment styles to their possessions and goods; and secondly conflicts and transitions between self-augmentation and self-diminishment in consumer-object relationships. As people use metaphors to express the self and describe their relationships and as consumers form relationships with brands because they have a tendency to anthropomorphize brands, consumers’ spontaneous metaphors of anthropomorphism, zoomorphism and dehumanization (AZD) in consumption have the potential to offer insights into consumers’ self-object relationships. Anthropomorphism is the attribution of humanlike physical or mental characteristics, emotions and intentions to inanimate objects or animals; zoomorphism the attribution of animal traits to objects or humans; dehumanization the attribution of animal or object traits to oneself or others. Hence our research question is ‘How do consumers relate to possessions and consumption goods and pursue identity goals through spontaneous AZD metaphors in consumption?’ Whereas previous studies primed and prompted AZD by focusing on consumers’ reactions to marketers’ AZD, we examined AZD metaphors which emerged spontaneously from our conversations with consumers in this phenomenological study. We identify 4 patterns that show how different attachment styles to consumer goods were combined with different types of AZD metaphors to provide different emotional benefits relating to identity goals. In addition, the paper contributes to understanding how consumers employ AZD as self-therapeutic metaphors to cope with unwanted feelings like guilt and ambivalence within identity conflicts, to approach and to feel closer to desired selves, to experience self-augmentation, and to cope with undesired selves and with self-diminishment in consumption. Moreover, in contrast to earlier research, we found that anthropomorphism can occur in relation to secure social affiliations and in order to protect interpersonal relationships and that consumers who are experiencing financial difficulties and may feel they are low in power also anthropomorphize their possessions to experience emotional benefits and they often experience their anthropomorphized possessions as desirable and not aversive. In contrast to earlier research, we also found that consumers with anthropomorphic beliefs about objects may want to replace these objects. Finally, extending earlier research, we found that anthropomorphism can moderate guilt in consumption directly through the explicit delegation of responsibility to the product and indirectly by helping to reason that possessions are worthy of love and care.

Voice data associated with the article "Voice Analytics in Business Research: Conceptual Foundations, Acoustic Feature Extraction, and Applications"

Python Code for Video Mining

This material gives greater detail about the stimuli used in the studies and some of the output not covered in the manuscript itself.